---
title: "Help | ModelPiper"
description: "Answers to the questions people actually ask about ToolPiper and ModelPiper. The same articles the app answers from."
canonical: "https://modelpiper.com/help"
---

# Help | ModelPiper

> Answers to the questions people actually ask about ToolPiper and ModelPiper. The same articles the app answers from.

# Help

Answers to the questions people actually ask. The same articles ToolPiper answers from, so the page and the app say the same thing.

-   [
    
    ## Connecting modelpiper.com to ToolPiper on your Mac
    
    How do I connect the web app to ToolPiper, and why does it say ToolPiper is not connected?
    
    ](/help/connecting-the-web-app)
-   [
    
    ## Installing ToolPiper and getting past Gatekeeper
    
    Why does macOS refuse to open ToolPiper, and how do I install it?
    
    ](/help/install-and-gatekeeper)
-   [
    
    ## Microphone, automation and the permissions ToolPiper asks for
    
    Why is ToolPiper asking for microphone or automation access, and what happens if I say no?
    
    ](/help/microphone-and-permissions)
-   [
    
    ## Where models are stored and how much disk they need
    
    How much disk space do models need, and where does ToolPiper put them?
    
    ](/help/model-download-and-disk)
-   [
    
    ## What works with no internet connection
    
    Does ToolPiper work offline, and what stops working when I disconnect?
    
    ](/help/offline-behaviour)
-   [
    
    ## How a Pro license works offline
    
    Does Pro keep working without a connection, and what happens if the license cannot be refreshed?
    
    ](/help/offline-license-activation)
-   [
    
    ## Running ToolPiper alongside Ollama
    
    Can I run ToolPiper and Ollama at the same time, and will they conflict?
    
    ](/help/ollama-coexistence)
-   [
    
    ## What Free includes and what Pro adds
    
    What is the difference between the free tier and Pro, and do I need to pay?
    
    ](/help/pro-versus-free)

[![ModelPiper](modelpiper-logo-sm.png)ModelPiper](/)

Runs on ToolPiper  
Local AI  
Private by default  
Talk to your Mac

#### Products

-   [ToolPiper](/toolpiper)
-   [VisionPiper](/visionpiper)
-   [AudioPiper](/audiopiper)
-   [MediaPiper](/docs/mediapiper)
-   [PiperTest](/pipertest)

#### Mac Hardware

-   [MacBook Air](/macbook-air)
-   [MacBook Pro 14"](/macbook-pro-14)
-   [MacBook Pro 16"](/macbook-pro-16)
-   [Mac mini](/mac-mini)
-   [Mac Studio](/mac-studio)
-   [iMac](/imac)

#### Resources

-   [Model Fit](/fit)
-   [Benchmarks](/fit/benchmarks)
-   [Blog](/blog)
-   [Workflows](/workflow)
-   [Docs](/docs)
-   [MCP Tools](/mcp-tools)

#### Company

-   [About](/about)
-   [Press](/press)
-   [Changelog](/changelog)
-   [Pricing](/pricing)
-   [Download](/download)
-   [Privacy](/privacy)
-   [Terms](/terms)

© 2026 ModelPiper. All rights reserved.